LOCAL AUTHORITIES REPORT INCREASE IN FRAUDULENT DEBIT CARD CALLS
A computer automated phone scam has impacted Illinois bank customers. Debit card customers are receiving automated telephone calls stating their debit card account has been breached, and told they need to "reset" their information in order to use their account.
The scam works this way: the telephone rings, and the caller ID shows "not available" or "private number". An automated recording states, "Your debit card account has been breached. You need to reset your account by following these steps." The automated recording states to press "1" to begin.
By pressing "1" a computer tracking system has been activated. The customer is then told to enter the 16-digit card number and the expiration date. The automated voice then asks for the three digit Customer Verification Value Code (CVV code) located on the back of the card, followed by the four-digit PIN code. The scammers now have all the information they need to access the debit card account.
It is important to remember not to give out personal information over the phone. This includes passwords and PIN numbers.
NO banks ever use an automated system to ask for this type of customer information.
If you believe you have unknowlingly participated in this scam, you are urged to contact the bank immediately.
With fraud on the rise, consider the Northside Community Bank IdentityIQ product
In 2009, more than 11 million adult consumers in the US were affected by Identity Theft – up 12% from 2008. Identity Theft represents 26% of all complaints to the Federal Trade Commission and has been its most frequently reported crime for the last 8 years. Women and young adults, aged 18-29, are the most frequent victims.
Click on the image above to register for a free three month trial to IdentityIQ.
During any time of year, NorthSide Community Bank and the Independent Community Bankers of America (ICBA) want consumers to have the information they need before they leave home to keep their money safe.
Financial professionals agree that the safest and most convenient way to travel with your money is to take a small amount of cash with you. It’s also a good idea to carry a debit, credit or ATM card. These cards are convenient while traveling because they are easy to carry, easy to use and often offer the lowest fees and the best exchange rates.
However, travelers still need to plan ahead to be prepared. To help, we offer these tips to consumers about what they need to take care of before they take off:
For your protection against debit card fraud, NorthSide Community Bank has restricted transactions originating in countries with a high level of fraudulent transaction.
Click here to see a listing of restricted countries. If you are traveling to one or more of these countries just call us first!
Expense Tracking Comes to NorthSide
Click on the house for more information
You now can track your expenses with new features added to our internet banking product. Check out the new features for yourself or contact a banker for more information.
Click Here to learn about the expiration of the Temporary Full FDIC Insurance Coverage for Noninterest-Bearing Transaction Accounts.